Refund & Return Policy

 

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Because our products are custom-made, returns are generally not accepted unless the item is damaged or defective.

 

If you receive a damaged or defective product, please contact us within 7 business days of receiving your order. We’ll be happy to resolve the issue.

 

 

 How to Start a Return

 

 

1. Contact us within 7 business days of delivery.

2. We’ll provide an email address where you can send clear photos of the damage along with a brief description.

3. Our team will review your request within 4 business days.

4. If approved, we’ll issue a Return Authorization.

 

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 Return Details

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• Return window: Within 90 days of receiving your order.

• Return shipping: We cover the cost of return shipping if a defect is confirmed.

 

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 Refund or Replacement

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You may choose between a full refund or a free reprint—whichever you prefer.

 

• Refunds will be processed within 10 business days after we receive the returned item or validate the defect.